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| About us |
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Professional villa management is the key element of the service that we provide at Luxury Villas. Our dedicated team has many years of experience within the hospitality industry, together with an extensive knowledge of the luxury villa rental market in Phuket. We will assume responsibility for every aspect of management, from the staffing, maintenance and service of your villa, to the administration, marketing, reservations and contracts.
We are totally committed to achieving full customer satisfaction and we place great emphasis on responding quickly and helpfully to every guest request. Our outstanding 5-star service also includes the organisation of airport transfers, babysitting, island tours and activities, and the co-ordination of weddings, parties, receptions and functions, ETC. |
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| Our acquired wisdom and awareness of the field facilitates a professional, personal and customised approach. We manage properties of all sizes but, as our name suggests, we limit our portfolio to the luxury end of the market, with a focus on villas that reflect their position within a unique culture. |
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| With a proven track record and a portfolio of guests who return time and time again, we are justifiably proud of our established level of exemplary service and reliability. We will tailor our expertise to suit your needs. You can rest assured that your villa will be maintained to the highest possible standards, and that your guests will enjoy an exceptional holiday |
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| Our service includes the provision, recruitment, training, guidance and management of proficient and trustworthy villa staff, who will clean and service your villa around the clock. |
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| We take staff recruitment and training very seriously, and are most particular in choosing and balancing the personalities of the individual staff members in order to promote harmonious working relationships within competent teams. If required, we will also handle the needs and training of your existing staff. We will ensure that all duties are performed to 5-star standards, not forgetting the personal touches and fine details, which will be performed immediately prior to each guest arrival. |
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We understand that different guests from different cultures have all sorts of different needs, and our office will personally handle any special arrangements that may be required. We are on-call to immediately assist with any problems, including accident or illness. We have an intimate knowledge of the island, we respect the Balinese traditions and customs, we identify with the culture and we foster a strong relationship with the local community.
Over the last few years we have developed many invaluable local contacts to support our villa management service. As residents of Bali, we stay continually up to date with all of the latest trends and developments - everything from new restaurants and shops to the best dance clubs, secluded beaches, festivals, events and tourist activities. We are happy to pass this information on to you and your international guests in our endeavour to make their holiday truly enjoyable. |
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